FAQ
Know exactly what to expect
Everything you need to know about house managers, our hiring service, and Home Systems. Can't find your answer? Get in touch — we're happy to talk it through.
General
Sage Haus supports families across the U.S. and Canada. We've helped parents in cities big and small — from San Francisco to Whistler to South Bend. As a fully remote organization, we have the best of the best working to find top talent nationwide and match you with the right fit for your unique needs.
Most agencies charge a placement fee based on a percentage of the hire’s salary — the higher the pay, the more you owe, with no ceiling. Sage Haus charges a flat fee split over two deposits, so you know your cost up front and can budget with confidence. Every placement is also backed by our 90-day match guarantee and ongoing support.
Two main paths. Hiring Services: white-glove private hiring and placement — matching you with house managers, family assistants, meal-prep chefs and more, and handling everything from the job description through onboarding. Home Systems: our proprietary Home Systems Digital Course & Playbook, which delivers best practices for household management that actually reduce your mental load.
About house managers
A house manager is your behind-the-scenes MVP — someone who keeps your home running smoothly by handling tasks like laundry, grocery shopping, meal planning, restocking supplies, coordinating vendors, and managing home organization projects. Think of them as a modern Mary Poppins who brings order and calm to your household.
They lighten your mental and physical load so you can focus on what matters most — whether that's work, quality time with your kids, or simply catching your breath. Many clients gain back 10–40+ hours per week, reduce family stress, and feel more present in their daily lives.
Some do — but not all. Many house managers are open to occasional childcare, like school pick-ups, supervising and playing with the kids after school, or filling in during core working hours. If the role is majority childcare, we recommend working with one of our trusted partner nanny agencies instead.
Rates vary based on your location, the responsibilities and qualifications required, and whether you're hiring part-time or full-time. In general, expect $25–$45/hour (or more) for experienced professionals. During our kickoff call, we'll discuss your budget and make recommendations for your local market.
The payment method is ultimately up to you, but most clients use a household payroll provider to set up direct deposit, withhold taxes, and stay compliant with employment laws. As part of our service, we walk you through everything you need to consider as a household employer.
No. Families hire anywhere from part-time (10–25 hours/week) to full-time, based on their priorities and budget.
About hiring services
A 45-minute kickoff consultation to define your family's needs; a custom job description tailored to your role; candidate vetting, screening, and delivery of your top 2 candidates within 4–6 weeks; concierge interview scheduling and post-interview debriefs; reference calls and background checks conducted by Sage Haus; a 30-minute onboarding and home systems strategy call; lifetime access to our Home Systems Digital Course & Playbook; and a 90-day replacement guarantee from the employee's start date.
The average search takes 4–6 weeks from kickoff to initial interviews. We recommend reaching out 8–10 weeks in advance if you have a specific start date in mind.
A comprehensive criminal background check including identity verification, multi-jurisdictional criminal records search, sex offender registry, OFAC lists, county court search, driving history, civil litigation, and restraining order checks.
Yes. If your household employee leaves within 90 days for any reason, we'll find a replacement at no additional cost.
Yes. Our Home Systems Digital Course & Playbook and Hire a House Manager Starter Kit help you formalize the role, clarify expectations, and build systems even if you've already made a hire.
Yes. The Home Systems Digital Course & Playbook provides coaching videos, frameworks, and templates for long-term success — with lifetime access included in our hiring service.
About Home Systems
It's a self-paced video course that teaches you how to document your household, build a playbook, and create systems your team (or partner) can actually follow — with or without staff. The proven Sage Haus Method includes a comprehensive household task list plus systems for feeding the family, cleaning the home, and more.
No. The course is valuable whether you have household staff, are planning to hire, or just want to get your home out of your head and onto paper.
Yes. You get lifetime access, so you can revisit the coaching videos, frameworks, and templates as your family's needs change.
For house managers
We'd love to meet you. View our open positions and submit your application at /jobs, or fill out our general interest form to get on our list for placement with a Sage Haus family.
Yes. Our House Manager Certification course helps you build real household-management skills and stand out to families. It's included when Sage Haus places you, and also available on its own.
Browse current openings and apply through our jobs portal at jobs.sagehaus.com. New roles are posted regularly as families across the US and Canada begin their search.
Still have questions?
Book a free 30-minute info call and we'll walk through everything together — no pressure.